“Coaches are critical change agents in the KCS adoption process.”
The KCS Practices Guide
Peer coaches are the driving force behind successful KCS implementations. Make sure that yours have the skills they need to be effective.
DB Kay provides coach training: a three half-day, highly interactive program that sets KCS coaches up for success. Coaches will learn:
- The role of the KCS coach and its importance
- Appreciative Inquiry exercise: Characteristics of a coach
- FIRO Business exercise: the workstyle continuum
- Influence skills: Appreciation, Inquiry, Reflection, Advocacy, and Listening
- BABR exercise: Understanding beliefs to guide behavior
- The logistics of coaching; reviewing the job aids we provide
- Role play exercise: gain practice doing measures-based coaching
Coaches receive a personalized FIRO Business Profile assessment.
The coaching workshop is based on materials licensed from Extraordinary Matters.