Last week, we examined what a bad knowledge-sharing culture looks like. That’s a pretty easy list for all of us to make, unfortunately; even if we’re blessed not to work […]
The DB Kay Blog
What Does a Bad Knowledge-Sharing Culture Look Like?
Over the past ten years, we’ve had the opportunity to visit and work with fifty or sixty companies implementing knowledge management, self-service, and social support. In the process, I’ve come […]
Is Your KCS Really KCS?
The good news is, KCS is getting more popular. The bad news is, lots of organizations say they’re doing KCS…but they’re actually doing something different. And, unsurprisingly, they’re not seeing […]
Hanging Up Your Strategic Framework: Sage Does it Right
In our KCS workshops, we say that the Strategic Framework is the deliverable that’s easiest to push aside…and yet one of the most valuable if done right. The Strategic Framework […]
Summer Reading! Reamde
Look at all the good stuff you’ve queued up onto your Kindle or iPad. But don’t you think we deserve some good escape fiction after all that work stuff? We’re […]
Summer Reading! Lessons Unlearned
Just because a book is full of really great information doesn’t mean it can’t be fun to read. For example, take John Ragsdale’s wonderful first book: Lessons Unlearned: 25 Years […]
Summer Reading: Moonwalking with Einstein
OK, we have the kind of heavy stuff behind us. Now we’re going to sneak in a few books that represent the lighter side of summer—kind of like the Bomb […]
Summer Reading! Join the Club
Ah, the club. After 18 perfect holes of golf (after all, we’re not counting the three you shanked into the water on the fifth hole…you were still warming up), there’s […]
Summer Reading! The Intention Economy
This blog has no mandatory terms of service, installs no beacons or cookies (that I know about), and vends no third party ads (I hope—let me know if you see […]
Summer Reading! Thinking, Fast and Slow
Let’s top up that frosty adult beverage, reapply our sunblock, and head back poolside for some more great summer reading. Thinking, Fast and Slow. Daniel Kahneman. (@DanielKahneman) I’m fascinated by […]
