KCS Coach Workshop – October 2025

Virtual Workshop , United States

October 7-9, 2025 - Registration Open This course will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Coach Workshop This workshop is intended for experienced KCS Knowledge Workers who will be preparing to help their peers to learn, practice and become proficient at KCS. Learning to be an effective KCS Coach includes developing […]

Get Tickets $1,405.00 – $1,495.00

KCS Practices & Certification Workshop – October 2025

Virtual Workshop , United States

October 14-16, 2025 - Registration Open This workshop will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Practices and Certification Workshop: KCS is the best practice for knowledge management because it integrates knowledge capture, improvement, and reuse directly into support operations–there's no guesswork, and surprisingly little overhead. If you're considering launching KCS, tuning […]

Get Tickets $535.00 – $1,695.00

KCS Practices & Certification Workshop – November 2025

Virtual Workshop , United States

November 18-20, 2025 - Registration Open This workshop will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Practices and Certification Workshop: KCS is the best practice for knowledge management because it integrates knowledge capture, improvement, and reuse directly into support operations–there's no guesswork, and surprisingly little overhead. If you're considering launching KCS, tuning […]

Get Tickets $535.00 – $1,695.00

Intelligent Swarming Insights Workshop – December 2025

Virtual Workshop , United States

December 2-3, 2025 - Registration Open This workshop will be delivered virtually via web video conference, across two consecutive half-day sessions. Intelligent Swarming Insights Workshop: Intelligent Swarming is a powerful new way to get the right people working on the right things. It encourages productive collaboration by eliminating the traditional tiered support model, which creates […]

Get Tickets $655.00 – $695.00

KCS Practices & Certification Workshop – December 2025

Virtual Workshop , United States

December 9-11, 2025 - Registration Open This workshop will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Practices and Certification Workshop: KCS is the best practice for knowledge management because it integrates knowledge capture, improvement, and reuse directly into support operations–there's no guesswork, and surprisingly little overhead. If you're considering launching KCS, tuning […]

Get Tickets $535.00 – $1,695.00