October 24-26, 2023 - Registration Open This course will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Coach Workshop This workshop is intended for experienced KCS Knowledge Workers […]
October 25, 2023 - Registration Closed This course will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Overview: If you're considering launching KCS, tuning up your KM processes, […]
November 1-2, 2023 - Registration Closed This workshop will be delivered virtually via web video conference, across two consecutive half-day sessions. Intelligent Swarming Insights Workshop: Intelligent Swarming is a powerful […]
November 14-16, 2023 - Registration Open This workshop will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Practices and Certification Workshop: KCS is the best practice for knowledge […]
November 29, 2023 - Registration Open This course will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Overview: If you're considering launching KCS, tuning up your KM processes, […]
December 5-6, 2023 - Registration Open This workshop will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Leadership Workshop: This workshop is intended to level set an understanding […]
December 12-14, 2023 - Registration Open This workshop will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Practices and Certification Workshop: KCS is the best practice for knowledge […]
December 20, 2023 - Registration Open This course will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Overview: If you're considering launching KCS, tuning up your KM processes, […]
January 23-24, 2023 – Registration Closed This workshop will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Leadership Workshop: This workshop is intended to level set an understanding […]
January 30-February 1, 2024 - Registration Open This workshop will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Practices and Certification Workshop: KCS is the best practice for […]
February 6-8, 2024 - Registration Closed This course will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Coach Workshop This workshop is intended for experienced KCS Knowledge Workers […]
February 27-29, 2024 - Registration Closed This workshop will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Practices and Certification Workshop: KCS is the best practice for knowledge […]
