DB Kay & Associates - Strategic Consulting for Sustainable Knowledge Programs

Events Search and Views Navigation

Event Views Navigation

Today

Intelligent Swarming Insights Workshop – March 2024

Virtual Workshop , United States

March 12-13, 2024 - Registration Closed This workshop will be delivered virtually via web video conference, across two consecutive half-day sessions. Intelligent Swarming Insights Workshop: Intelligent Swarming is a powerful new way to get the right people working on the right things. It encourages productive collaboration by eliminating the traditional tiered support model, which creates […]

$655.00 – $695.00

KCS Practices & Certification Workshop – March 2024

Virtual Workshop , United States

March 26-28, 2024 - Registration Closed This workshop will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Practices and Certification Workshop: KCS is the best practice for knowledge management because it integrates knowledge capture, improvement, and reuse directly into support operations–there's no guesswork, and surprisingly little overhead. If you're considering launching KCS, tuning […]

$535.00 – $1,695.00

KCS Practices & Certification Workshop – April 2024

Virtual Workshop , United States

April 23-25, 2024 - Registration Open This workshop will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Practices and Certification Workshop: KCS is the best practice for knowledge management because it integrates knowledge capture, improvement, and reuse directly into support operations–there's no guesswork, and surprisingly little overhead. If you're considering launching KCS, tuning […]

$535.00 – $1,695.00

KCS Leadership Workshop – May 2024

Virtual Workshop , United States

May 7-8, 2024 – Registration Open This workshop will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Leadership Workshop: This workshop is intended to level set an understanding of the KCS methodology and focus on how managers can best support and lead KCS for success. Those interested in this workshop include people managers […]

$935.00 – $995.00

KCS Practices & Certification Workshop – May 2024

Virtual Workshop , United States

May 21-23, 2024 - Registration Open This workshop will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Practices and Certification Workshop: KCS is the best practice for knowledge management because it integrates knowledge capture, improvement, and reuse directly into support operations–there's no guesswork, and surprisingly little overhead. If you're considering launching KCS, tuning […]

$535.00 – $1,695.00

KCS July Practices Workshop – 5 pack – for Bill.com

Virtual Workshop , United States

The regular workshop price is $1695.  Five at that price would be $8475. Discounted by 20%, your price is $6780. If you would like to add KCS v6 Practices Certifications, please order them on the regular events page. Once we have your order, we'll reach out to get names and emails of the individual participants […]

$6,780.00

KCS Coach Workshop – July 2024

Virtual Workshop , United States

July 9-11, 2024 - Registration Closed This course will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Coach Workshop This workshop is intended for experienced KCS Knowledge Workers who will be preparing to help their peers to learn, practice and become proficient at KCS. Learning to be an effective KCS Coach includes developing […]

$1,405.00 – $1,495.00

KCS Practices & Certification Workshop – July 2024

Virtual Workshop , United States

July 24-26, 2024 - Registration Open This workshop will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Practices and Certification Workshop: KCS is the best practice for knowledge management because it integrates knowledge capture, improvement, and reuse directly into support operations–there's no guesswork, and surprisingly little overhead. If you're considering launching KCS, tuning […]

$535.00 – $1,695.00

Intelligent Swarming Insights Workshop – July 2024

Virtual Workshop , United States

July 30-31, 2024 - Registration Closed This workshop will be delivered virtually via web video conference, across two consecutive half-day sessions. Intelligent Swarming Insights Workshop: Intelligent Swarming is a powerful new way to get the right people working on the right things. It encourages productive collaboration by eliminating the traditional tiered support model, which creates […]

$655.00 – $695.00

KCS Practices & Certification Workshop – August 2024

Virtual Workshop , United States

August 13-15, 2024 - Registration Open This workshop will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Practices and Certification Workshop: KCS is the best practice for knowledge management because it integrates knowledge capture, improvement, and reuse directly into support operations–there's no guesswork, and surprisingly little overhead. If you're considering launching KCS, tuning […]

$535.00 – $1,695.00

KCS Practices & Certification Workshop – September 2024

Virtual Workshop , United States

September 10-12, 2024 - Registration Open This workshop will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Practices and Certification Workshop: KCS is the best practice for knowledge management because it integrates knowledge capture, improvement, and reuse directly into support operations–there's no guesswork, and surprisingly little overhead. If you're considering launching KCS, tuning […]

$535.00 – $1,695.00

KCS Coach Workshop – September 2024

Virtual Workshop , United States

September 24-26, 2024 - Registration Closed This course will be delivered virtually via web video conference. Knowledge-Centered Service (KCS) Coach Workshop This workshop is intended for experienced KCS Knowledge Workers who will be preparing to help their peers to learn, practice and become proficient at KCS. Learning to be an effective KCS Coach includes developing […]

Get Tickets $1,405.00