Really, it seems too good to be true. If you heard about this in an email, you’d mark it as spam immediately. “You’ll feel better, make the people around you […]
KM
Sustainable Knowledge
Sustainability isn’t just a trend. Creating and fostering sustainable environments at work and at home are “what’s happening,” for very good reasons. Resources are becoming more and more limited, which […]
You are not a scalable model
We mean this in the nicest way, but you don’t scale. You’ve put yourself in that process step with the best of intentions. You’re going to write the Content Standard […]
KCS, Compliance, and Risk Management
(HT @Brett for the great question!) I’m often approached by organizations that are attracted to the idea of KCS, but are concerned about how it will work in their […]
The Gamification Of KCS
In ev’ry job that must be done there is an element of fun You find the fun and snap! the job’s a game And ev’ry task you undertake becomes a […]
This Knowledge Stuff Isn’t So Hard
It’s powerful when we do it ourselves. Think how powerful it is when we do it as a group.
Resource Roundup
Sometimes we find so many good things that we can’t help but stand back and let others speak. This is one of those weeks. So, without delay, some links we […]
Communicating KM to Customers: IBM does it right
Our friends at IBM Information Management just shared a wonderful video they’re using to communicate about their KCS practices to their customer base. Have a look on YouTube. (ed. note: […]
Suggested New Years Resolutions for KM Vendors
Memo To: Knowledge Management Technology Vendors From: DB Kay & Associates Re: Suggested New Years Resolutions Vendors, I’ve been watching your customers struggle with your products. I have a few […]
Harvesting Knowledge
There are many similarities of how we practice Knowledge Management and how we tend to our gardens. Saving the environment using sustainable practices is now becoming more popular. As families […]