Change is hard. It’s tough to change our behaviors: to eat less or read more. We’ve failed before, so we put up barriers to future attempts at change. I just […]
KCS
This Knowledge Stuff Isn’t So Hard
It’s powerful when we do it ourselves. Think how powerful it is when we do it as a group.
Resource Roundup
Sometimes we find so many good things that we can’t help but stand back and let others speak. This is one of those weeks. So, without delay, some links we […]
Communicating KM to Customers: IBM does it right
Our friends at IBM Information Management just shared a wonderful video they’re using to communicate about their KCS practices to their customer base. Have a look on YouTube. (ed. note: […]
Suggested New Years Resolutions for KM Vendors
Memo To: Knowledge Management Technology Vendors From: DB Kay & Associates Re: Suggested New Years Resolutions Vendors, I’ve been watching your customers struggle with your products. I have a few […]
KCS Foundations Workshop
Have you ever wondered what happens in a KCS Foundations Workshop? Before I attended one, I didn’t really know either! Let me tell you a little bit about what you […]
Reaching Out To Managers
We know it’s all good news for managers. But don’t expect to show them your PowerPoints and have them applaud.
